A playful attitude can some humor can help you get what you want
Chris Voss was the lead kidnapping negotiator for the FBI for many years. Here he shares how a little playfulness
Read MoreChris Voss was the lead kidnapping negotiator for the FBI for many years. Here he shares how a little playfulness
Read MoreIn this study, researchers looked at how frontline hotel employees using humor might improve customer satisfaction. The research article investigates
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